Findr Dublin partners with hotels, bars, and hospitality venues to collect, catalogue, and return lost items — professionally, automatically, and fully GDPR-compliant.
Every lost property call pulls your team away from guests. A mid-sized Dublin venue can receive 10 to 30 lost items per week, with each enquiry taking 10-20 minutes of staff time to handle. That adds up to hours of lost productivity every month.
Uncatalogued items and undocumented handovers create real legal risk. Under Irish law and GDPR, venues have a duty of care for items on their premises. Without a formal chain of custody, a mishandled item could lead to complaints or claims.
A guest who loses something and gets no response doesn't come back. Worse, a poor lost property experience can lead to negative reviews that affect bookings. A professional, responsive recovery process turns a frustrating moment into a positive impression of your venue.
We visit your venue on a scheduled basis and collect all lost items. Zero effort from your team.
Every item is catalogued, photographed, and securely stored at our Sandyford facility. Fully GDPR-compliant.
Customers contact us directly via WhatsApp. We handle verification, communication, and returns. Your staff stays focused.
Currently partnering with venues across Dublin city.
Once we collect, your team is completely out of the loop. We handle customer enquiries, ownership verification, and item returns directly. Your staff stays focused on hospitality, not lost property management.
When items are in our custody, the responsibility is ours. We maintain a documented chain of custody on every item, with formal handover records at each collection. After 30 days unclaimed, ownership transfers to Findr Dublin per our Terms of Service.
Full data processing compliance built in from day one. We operate under the Irish Data Protection Act 2018 and provide a comprehensive Privacy Policy. Personal data associated with unclaimed items is securely deleted within 7 days of disposal.
Customers reach us via WhatsApp. Automated responses, verification, and updates — 24/7.
Your customers' belongings are stored at our purpose-built facility in Sandyford, Dublin 18. The facility features secure lockers for valuables, organised shelving for general items, a climate-controlled environment to protect sensitive belongings, and 24/7 monitored access. Every item is photographed, catalogued, and stored for up to 30 days. Items are held securely until claimed or until the storage period expires.
Leave your details and we'll be in touch to discuss how Findr Dublin can work for your venue.
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